Boost Your Efficiency With Our Reliable Managed IT Services
At Omni Smart IT Solutions, we specialize in IT infrastructure management to provide you with managed IT services that meet your specific needs in North Carolina. By choosing us, you'll benefit from:
- Reduced IT Issues: Our routine reviews and proactive remediation keep your systems running smoothly.
- 24/7 Proactive Monitoring: We safeguard your infrastructure, catching potential issues early.
- Cost Efficiency: Enjoy flexible, personalized support packages that match your unique requirements.
- Enhanced Security: Our cybersecurity measures and staff training ensure robust defenses against the latest threats.
- Managed Workstation Monitoring Agents & Patching Maintenance: Proactively solve IT issues before they arise so you're always one step ahead of the game.
- Managed NextGen AI-Driven Enterprise Antivirus, Anti-Malware, & Anti-Ransomware: Stay protected
- Two-Factor Authentication: 2FA protects against phishing, social engineering, and brute-force password attacks, and it secures your logins from attackers exploiting weak or stolen credentials.
- Security Awareness Training & Simulated Phishing: Protect Your Business From Email-Borne Cyber Threats.
- DNS Web Content Filtering: We use a web security technique that uses the Domain Name System (DNS) to filter out harmful or inappropriate content and block access to malicious websites
- Remote Connectivity: Remote access is the ability of users to access a device or a network from any location
- and much more.
Network Services
Ensure your network's reliability with our comprehensive support services in North Carolina. We offer:
- Expert Network Support: Backed by over 25 years of experience, we provide fully managed services and insights.
- Minimized Downtime: Our 24/7 monitoring reduces costly outages and enhances network stability.
- Controlled IT Spending: Pay only for the network services you use.
- Risk-Free Support: Benefit from a 30-day opt-out clause and a six-month service guarantee.
- Advanced Protection: Utilize cutting-edge cybersecurity strategies to secure your network infrastructure.
Strategic Planning
Let's talk about Strategic Planning
At Omni Smart IT Solutions, we're here to help you create a tech strategy that will maximize your IT services. It's like having your very own virtual CIO!
Your IT strategic plan is like a blueprint that shows how your business operates and how IT supports and improves those operations.
What Strategic IT Planning Includes:
- Having regular meetings to chat about how IT can help your company grow and become more efficient.
- Putting together a document that outlines your IT strategic plan and budget.
- Reviewing the results at least once a year and making any necessary adjustments, Strategic IT Planning Can Help Your Small Business - Think of strategic planning as the opposite of merely waiting for IT emergencies to strike and then responding. (Often with a monster-sized, non-budgeted capital expense.)
- Documenting Your System—This is typically a detailed schematic of your network systems and devices. The level of detail can vary. However, it should show how data flows through your IT infrastructure and comprehensively illustrate the relationship between its devices, connections, software, and storage methods.
What Documenting Your System Should Include
Up-front, thorough IT documentation.
- An up-front thorough IT documentation of your company’s existing systems, licensing, and technology vendor information.
IT network diagram.
- An IT network diagram to help IT vendors navigate future repairs/additions/upgrades quickly.
Omni Smart Solutions will create an accurate “map” from which to work.
Partner with Omni Smart IT Solutions to transform your technology into a competitive edge. Our consulting services include:
- Personalized IT Strategy: Work with a dedicated engineer who understands your business needs.
- Customized Solutions: Avoid complications with tailored IT strategies that address core issues.
- Cybersecurity Protection: Defend against the latest cyber threats with our advanced strategies.
- Successful Digital Transformation: Leverage our cloud migration and deployment services for a smooth transition.
- Scalable IT Solutions: Ensure your IT grows with your business through expert consulting.
Remote support via phone or online.
On-site support - you may want a support specialist to visit your office to train employees. Or you may want to speak with them to look for opportunities to improve operations or service.
Real-time online status. - Access to real-time online status of any ongoing service requests
New-employee training.
Refresher training. - To help employees use more of your software’s capabilities or to help them through software upgrades.
Targeted training - For a specific function that your employees need help with.
Data Backup and Disaster Recovery
Simply having a working data backup device does NOT allow you to get your operation running again quickly after a data breach, natural disaster, etc. You also need:
- Effective pre-planning
- A combination of on-site and cloud backup solutions in place
- A post-event response plan your employees know how to follow
Cybersecurity
We safeguard your data and operations against today's sophisticated cyber threats. Our cybersecurity offerings include:
- Custom Cybersecurity Programs: Tailored solutions that meet your specific needs.
- Regulatory Compliance: Industry regulations to maintain compliance.
- Proactive Threat Protection: 24/7 network monitoring to identify and address potential threats.
- Flexible Terms: Enjoy confidence with our adaptable service agreements.
- Training. - Training is perhaps the most important cybersecurity protection. This is because many cyberattacks involve phishing or other tactics that rely on your employees’ ignorance. It should include new-employee training and regular updates.
- Installation of security patches and software updates promptly.
- Documented policies and procedures. - This way employees know how to prevent cyber losses. These should be in compliance with any applicable industry regulations. Policies and procedures should be reviewed/updated regularly.
- Password management - so your employees have a convenient method of generating safe passwords. Alleviating the use of repeated passwords across multiple third-party sites.
- Firewall installation, updates, and monitoring.
- Anti-spam and antivirus protection.
- Data backup and recovery plans.
Network/Server Monitoring
Omni Smart IT Solutions uses tools to monitor a network’s general health. The tools can warn of failed components, and, more importantly, they need tools that may need intervention so they won’t fail.
These tools can help detect specific signs of cyber attacks and other anomalies.
Qualified staff on call to respond to network alerts 24/7.
Staff should be able to assess and respond to alerts generated by network monitoring tools when issues arise with your:
- Servers
- Workstations
- Cloud services
- All connected devices
Increase Security & Enhance Business Continuity with a Network Assessment
"Boost Security and Solidify Business Continuity with a Comprehensive Network Assessment"
Understanding the organization's specific needs and objectives is crucial. Our Network Assessment is designed to pinpoint the key areas where managed IT services can deliver tangible value. Our thorough analysis will delve deep into the company's current IT infrastructure, leaving no strengths, limitations, or upcoming projects unexplored.
Determining your business's most essential services can be challenging. Our network assessment process thoroughly evaluates your current technological environment and recommends definitive improvements. Let's kickstart this conversation today."
Added Security
Gain the maximum security benefits with our Omni Smart IT Solutions, offering a comprehensive suite of layered security tools:
- Managed Workstation Monitoring Agents and Patching Maintenance
- Managed NextGen AI-Driven Enterprise Antivirus, Anti-Malware, and Anti-Ransomware
- Two-Factor Authentication
- Security Awareness Training and Simulated Phishing
- DNS Web Content Filtering
- Remote Connectivity
- Application Control
- Password Manager
Managed IT Services Tailored to YOUR Business
If your North Carolina business needs IT solutions and is near one of the following areas, contact us to discuss your IT needs.
More Services From Omni Smart IT Solutions
Your business may also benefit from these solutions:
Business Continuity Solutions
Minimize downtime and protect your operations with our business continuity services in North Carolina. We help you:
- Handle Emergencies: Develop cloud or hybrid infrastructures and offsite data backups for effective remote work.
- Create a Continuity Plan: Identify potential risks and prepare comprehensive strategies to ensure ongoing operations.
- Leverage Expertise: Our IT professionals offer the latest technology resources and industry knowledge to enhance your preparedness.
Don't wait for an emergency—connect with us today to secure your business's future and ensure uninterrupted operations.
